Dental Front Office Training: Turn Phone Calls Into New Patients
Firegang
DECEMBER 18, 2020
In almost every new patient call, the patient is asking questions: do you take my insurance? For example, if a patient asks if you accept their dental insurance, and your dental practice isn't in network, don’t just say, “no” and hang up! Frequently Asked Question #1 - "Do you accept my dental insurance?".
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