Inflation, Lab Fees, Scripting, and More!
Coaches Corner
MAY 23, 2022
Does scripting work? Does scripting work? How do dental practices deal with inflation? Should I pay someone to cover my phones when the office is closed? Is Dr. Rich a hypocrite?
Scripting Related Topics 
52 
How to Write a New Patient Call Script for Your Dental Practice
The Big Brush
NOVEMBER 11, 2020
In the information below, we’ll help teach you how to write a new patient call script, an important tool for growing your practice, and help you to understand why it's necessary to have a script in the first place.
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Top Five Operational Challenges for DSOs
Planet DDS
MAY 5, 2022
Even writing up a loose script for front desk staff to follow with key advantages of your DSO lined up can turn leads into loyal patients. Just like any business, DSOs have their own unique set of challenges.
Dental Front Office Training: Turn Phone Calls Into New Patients
Firegang
DECEMBER 18, 2020
front office staff New Patient Marketing Phone Training new patient marketing new patients phone script phone trainingAre Your Phone Calls Turning Into New Patients?
Overcoming Hiring Challenges for Your DSO
Planet DDS
MAY 12, 2022
Hiring managers throughout the entire healthcare field have struggled to fill open positions for several years. The dental industry is no exception. The field has a long history of staffing shortages, which have been amplified by the global COVID-19 pandemic.
OSAP Celebrates Dental Infection Control Awareness Month
Dimensions of Dental Hygiene
SEPTEMBER 2, 2021
Resources include a printable poster and brochure and a customizable patient letter, as well as frequently asked questions and answers, scripts, and whitepapers.
2020 Foresight: Three Ways to Increase Profitability
David Schwab & Associates, Inc.
DECEMBER 9, 2019
You ask for permission by using a script: “Would it be o.k. When a team member calls, the script to use is as follows: “I am calling like we promised.” The year 2020 is not only a new year but a new decade. Here are three ways to increase profitability in your dental practice.
What If It’s NOT All Covid’s Fault?
Dental Peers
MARCH 1, 2021
So, those teams discussed their successes and their failures and devised scripts and approaches to assure patients they would be safe…as we knew dental offices to be! Have you sat down with your accountant yet to review your 2020 financial statements?
Eliminating No-Shows and Cancellations at Dental Office
Carestack
JULY 16, 2021
Market it through your campaigns, newsletters, and phone scripts. . Reducing patient no-shows and cancellations begins by accepting that it’s impossible to guarantee that your patients will always keep their appointments.
Get More Dental Patients (Even If You’re An Introvert)
Delivering Wow
OCTOBER 26, 2020
And, if it helps, script out your video or use bullet points to help you get more comfortable. You’ve likely heard that in order to grow your dental practice you’ve got to get out there and be visible. But no one tells you what you’re supposed to do if you’re an introvert.
Are Your Recovery Fundamentals in Order?
Dental Peers
AUGUST 10, 2020
If that is the reason patients are telling you they do not want to come in, then you need to develop the scripts and the skills to address that issue. Your script will need to emphasize i. By this time, our practices have been re-opened at various levels for a while now. We may be used to some of the new procedures we have had to adopt and which may be with us for a while.
3 Ways to Increase Treatment Plan Acceptance
Delivering Wow
OCTOBER 29, 2020
There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. What would it mean for your dental practice if you could get more patients to say yes to your treatment plans? How much could you grow your practice if just one out of every two “nos” turned into a “yes” when presenting a treatment plan? And, how amazing would it be if you could get there without having to make a hard sell to your patients?
How YAPI Helped Me Navigate A Startup With Limited Resources
YapiApp
APRIL 7, 2022
Alongside the phone number, we insert a script for our team members to read to the patient, advising them of our digital office, including digital impressions, X-rays, text messages, and emails. Meet Irene Iancu, RDH – YAPI Advocate and Savvy Startup Practice Owner in Toronto, Canada.
TikTok & Instagram Reels: The Future of Dental Video Marketing
My Social Practice
MAY 20, 2021
It has become shorter and less scripted than it has been in the past. Testimonial videos can sometimes feel scripted and boring. When we first discovered the TikTok app, we didn’t see it as something relevant or useful to dentists.
RansomWare Criminals are Cold-Calling Victims to Threaten Them if Victim Restores from Backups
Denticle
DECEMBER 8, 2020
This is believed because the scripts used by different "brands" or RansomWare have the call center using the same script when calling. Here's an interesting twist to a security story.
5 Dental Video Marketing Ideas Every Practice Should Try
My Social Practice
SEPTEMBER 24, 2020
Dental practice video marketing does not need to be professionally done or even scripted. Any kind of dental marketing video you do does not need to be professionally done or be ultra-scripted. Experts say that 82% of all consumer internet traffic will come from video by 2022.
Pay Attention To These Brilliant Social Media Dental Marketing Trends
My Social Practice
NOVEMBER 9, 2021
Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!
Improving Verbal Skills for the Dental Front Office
YapiApp
JUNE 14, 2022
Here's a sample script: "Great news. Here’s How Your Front Office Can Improve Their Verbal Skills. If your practice is short-staffed and stressed out, we have the perfect verbal skills your front office needs to address your staffing shortage to your patients.
Pay Attention To These Dental Social Media Marketing Trends
My Social Practice
OCTOBER 21, 2020
Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!
Post-match survival guide
ASDA Blog
MARCH 1, 2021
Prepare a quick script/email template for when you call and email programs if you are nervous (just make sure to triple check what you wrote before sending; I accidentally spelled a program director’s name wrong in the rush to send emails).
Guest Post by Kleer: Top 10 Questions Group Practices Ask About Launching a Membership Plan
Planet DDS
APRIL 19, 2021
We have on demand training videos, tip sheets, and scripts that you can access at any time. As a group practice or DSO you have a lot to do—marketing, recruiting, training, payroll, billing, and so on.
How Can Dental Practices Better Serve Patients Who Are Deaf?
Dimensions of Dental Hygiene
APRIL 9, 2021
Following a call script, eight stimulated patients (four who were deaf and four who could hear) called 334 primary care and 111 dental care clinics in Idaho requesting a new patient visit.
5 Keys to Unlock Your Leadership Potential for Your Private Dental Practice
Planet DDS
SEPTEMBER 29, 2021
From a practical standpoint, you could implement a practice management solution for your private practice to help team members be more effective or help them create a script to improve their production numbers.
Eight Mistakes Dentists Frequently Make
Coaches Corner
OCTOBER 9, 2020
This doesn’t mean a robotic script should be mindlessly vomited, but the same answer needs to be given. Eight Mistakes Dentists Frequently Make. We’re dentists just like you, so we know what it’s like. Mistakes are frequently made.
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