Do's and don'ts for scripting patient interactions

Dr. Bicuspid

Scripting helps the doctor and the team communicate accurate information in a positive manner, according to Dr. Roger P. What to say and how to say it are crucial elements of successful patient relationships.

Do's and don'ts for scripting

Dr. Bicuspid

As a result, practices must now view scripting as mandatory. Scripting is not part of the job; it is the job, advises Dr. Roger P. During the recovery from COVID-19, the margin for error will be significantly lower. Levin in his latest Practice Success tip.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How to Write a New Patient Call Script for Your Dental Practice

The Big Brush

In the information below, we’ll help teach you how to write a new patient call script, an important tool for growing your practice, and help you to understand why it's necessary to have a script in the first place.

Dental Front Office Training: Turn Phone Calls Into New Patients

Firegang

front office staff New Patient Marketing Phone Training new patient marketing new patients phone script phone trainingAre Your Phone Calls Turning Into New Patients?

Do's and don'ts for patient treatment

Dr. Bicuspid

Do's and don'ts for scripting patient interactions. Your treatment of patients is very important, and I don't just mean administering dental care. To increase patient loyalty, regular visits, and referrals, treat patients in ways that show how much you value them, advises Dr. Roger P. Levin.

Do's and don'ts for motivating your team

Dr. Bicuspid

Read more on DrBicuspid.com Related Reading: Do's and don'ts for scripting patient interactions. Regardless of the technique used, good leaders figure out how to motivate each individual and the staff as a whole.

Do's and don'ts for reactivating patients

Dr. Bicuspid

Do's and don'ts for scriptingLosing patients under any circumstances is difficult. Add a pandemic on top of that, and you're in a dire situation. During this time, you must always be proactive about getting patients back in the office, writes Dr. Roger P. Levin.

Do's and don'ts for watching your overhead

Dr. Bicuspid

Do's and don'ts for scripting. Practices must watch their overhead more carefully than ever before during the COVID-19 pandemic. Even a 1% rise in overhead represents the loss of $1,000 of income on every $100,000 of production, writes Dr. Roger P. Levin.

Do's and don'ts for creating a culture of education

Dr. Bicuspid

Read more on DrBicuspid.com Related Reading: Do's and don'ts for scripting. Creating a culture of ongoing education and information dissemination will build better teams -- and better teams build better practices.

Do's and don'ts for customer service

Dr. Bicuspid

Do's and don'ts for scripting. One of the best ways to compete effectively as a dental practice -- even in a crisis -- is to treat patients with the highest level of customer service and respect.

The Do’s & Dont’s for Effective Patient Communication

Carestack

This is when your call scripts, mock drills, and training pay off. . Listening connects a bridge of empathy with your patient that lets you go above and beyond conversation scripts to build lasting relationships. .

What If It’s NOT All Covid’s Fault?

Dental Peers

So, those teams discussed their successes and their failures and devised scripts and approaches to assure patients they would be safe…as we knew dental offices to be! Have you sat down with your accountant yet to review your 2020 financial statements?

2020 Foresight: Three Ways to Increase Profitability

David Schwab & Associates, Inc.

You ask for permission by using a script: “Would it be o.k. When a team member calls, the script to use is as follows: “I am calling like we promised.” The year 2020 is not only a new year but a new decade. Here are three ways to increase profitability in your dental practice.

Get More Dental Patients (Even If You’re An Introvert)

Delivering Wow

And, if it helps, script out your video or use bullet points to help you get more comfortable. You’ve likely heard that in order to grow your dental practice you’ve got to get out there and be visible. But no one tells you what you’re supposed to do if you’re an introvert.

Eliminating No-Shows and Cancellations at Dental Office

Carestack

Market it through your campaigns, newsletters, and phone scripts. . Reducing patient no-shows and cancellations begins by accepting that it’s impossible to guarantee that your patients will always keep their appointments.

Are Your Recovery Fundamentals in Order?

Dental Peers

If that is the reason patients are telling you they do not want to come in, then you need to develop the scripts and the skills to address that issue. Your script will need to emphasize i. By this time, our practices have been re-opened at various levels for a while now. We may be used to some of the new procedures we have had to adopt and which may be with us for a while.

TikTok & Instagram Reels: The Future of Dental Video Marketing

My Social Practice

It has become shorter and less scripted than it has been in the past. Testimonial videos can sometimes feel scripted and boring. When we first discovered the TikTok app, we didn’t see it as something relevant or useful to dentists.

3 Ways to Increase Treatment Plan Acceptance

Delivering Wow

There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. What would it mean for your dental practice if you could get more patients to say yes to your treatment plans? How much could you grow your practice if just one out of every two “nos” turned into a “yes” when presenting a treatment plan? And, how amazing would it be if you could get there without having to make a hard sell to your patients?

RansomWare Criminals are Cold-Calling Victims to Threaten Them if Victim Restores from Backups

Denticle

This is believed because the scripts used by different "brands" or RansomWare have the call center using the same script when calling. Here's an interesting twist to a security story.

Pay Attention To These Dental Social Media Marketing Trends

My Social Practice

Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!

5 Dental Video Marketing Ideas Every Practice Should Try

My Social Practice

Dental practice video marketing does not need to be professionally done or even scripted. Any kind of dental marketing video you do does not need to be professionally done or be ultra-scripted. Experts say that 82% of all consumer internet traffic will come from video by 2022.

Guest Post by Kleer: Top 10 Questions Group Practices Ask About Launching a Membership Plan

Planet DDS

We have on demand training videos, tip sheets, and scripts that you can access at any time. As a group practice or DSO you have a lot to do—marketing, recruiting, training, payroll, billing, and so on.

How Can Dental Practices Better Serve Patients Who Are Deaf?

Dimensions of Dental Hygiene

Following a call script, eight stimulated patients (four who were deaf and four who could hear) called 334 primary care and 111 dental care clinics in Idaho requesting a new patient visit.

Post-match survival guide

ASDA Blog

Prepare a quick script/email template for when you call and email programs if you are nervous (just make sure to triple check what you wrote before sending; I accidentally spelled a program director’s name wrong in the rush to send emails).

Eight Mistakes Dentists Frequently Make

Coaches Corner

This doesn’t mean a robotic script should be mindlessly vomited, but the same answer needs to be given. Eight Mistakes Dentists Frequently Make. We’re dentists just like you, so we know what it’s like. Mistakes are frequently made.