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Boundaries with Heart: How Dental Teams Can Stay Compassionate Without Burning Out 

Dentistry Gone Digital

Teach and Practice Empathic Scripts Why it matters: When team members have ready-to-use, patient-friendly responses for emotional or confrontational situations, they’re more confident and less reactive. Role-Play Script Practice Scenario: Patient is demanding an emergency appointment, but the schedule is full.

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Stop the Revolving Door: Rethink Your Onboarding Strategy 

Dentistry Gone Digital

Create a Customized Training Binder or Digital Guide Include: Office login credentials Phone scripts and communication expectations Checklists by week and by role Paperwork (time-off forms, policy summaries, etc.) This builds connection and trust from the start. Reinforce communication skills.

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Accurate X-Ray Records: Best Practices for Dental Teams

Dentistry Gone Digital

He said, Anything that you are sending to the laboratory or to a specialist, even down to how you write your lab script or note, must be precise. One important piece of advice that my parent, who is also a dentist, gave me was to make sure that my patient records were always complete and pristine.

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How to Improve Communication with Dental Patients for Better Treatment Acceptance 

Dentistry Gone Digital

Provide scripts for common patient interactions (e.g., This ensures a consistent experience for the patient at every point of contact. How to apply it: Hold regular training sessions on patient communication strategies. treatment explanations, and cost discussions).

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Free Video Scripts: Enhancing Your Practice’s Storytelling

Identity Dental

Identity Dental Marketing specializes in creating professional video scripts that capture the essence of a practice, fostering a deeper connection with potential patients.

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Essential KPIs for Start-Up Dental Practices

Dentistry Gone Digital

Click Here to receive a complimentary New Patient VIP PHONE SCRIPT! By focusing on key metrics like new patient acquisition, retention rates, and production efficiency, you can identify areas for improvement and drive your practice toward success. Let me help you get started with a free resource!

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A Grassroots Approach to Expanding the Dental Workforce

Dimensions of Dental Hygiene

In a time when workforce shortages strain dental practices nationwide, an innovative program on Chicago’s South Side is flipping the script — training dental assistants from within underserved communities to expand both the workforce and patient trust.