David Schwab & Associates, Inc.

DECEMBER 9, 2019

You ask for permission by using a script: “Would it be o.k. When a team member calls, the script to use is as follows: “I am calling like we promised.” Two ways to ensure proper follow up are to a) ask for permission, and b) establish a texting relationship with the patient. if we followed up with you?”

Standard operating procedures 130

Standard operating procedures Scripting Marketing 130

Dentistry Today

JUNE 26, 2023

When asked about their personal or medical histories, the companion may answer for them, or if the patient is allowed to respond, what is said may sound scripted or rehearsed. In addition, victims may feel ashamed or afraid to speak up about what’s happening to them.

Scripting 356

Scripting Marketing 356

Carestack

JULY 23, 2021

This is when your call scripts, mock drills, and training pay off. . Listening connects a bridge of empathy with your patient that lets you go above and beyond conversation scripts to build lasting relationships. . Don’t Use Jargons. When you listen to your patients, it shows your depth of interest to solve their problems.

Dental procedures 246

Dental procedures Periodontics Scripting Insurance 246

Dental Peers

MARCH 1, 2021

So, those teams discussed their successes and their failures and devised scripts and approaches to assure patients they would be safe…as we knew dental offices to be! Others were nervous about visiting the dentist while the pandemic still seemed to be going strong.

Scripting 246

Scripting 246

Dental Peers

AUGUST 10, 2020

If that is the reason patients are telling you they do not want to come in, then you need to develop the scripts and the skills to address that issue. Your script will need to emphasize i. Now, let’s not ignore the reality of being in the midst of a pandemic. the importance of continuing to look after their oral health; and ii.

Scripting 100

Scripting 100

Dimensions of Dental Hygiene

SEPTEMBER 2, 2021

Resources include a printable poster and brochure and a customizable patient letter, as well as frequently asked questions and answers, scripts, and whitepapers. Support materials and resources for DICAM are available at osap.org/DICAM.

Dental infection control 86

Dental infection control Scripting 86

My Social Practice

MAY 20, 2021

It has become shorter and less scripted than it has been in the past. Testimonial videos can sometimes feel scripted and boring. Now we have a pretty good sense that TikTok, Instagram Reels, and all kinds of short-form videos will become increasingly important to doctors and dentists seeking to grow their practices. 3 Did You Know?

Dental procedures 86

Dental procedures Marketing Social media Dental marketing 86

Denticle

DECEMBER 8, 2020

This is believed because the scripts used by different "brands" or RansomWare have the call center using the same script when calling. It seems to be a concept that several criminal groups have come up with and they are all using the same outsourced call center.

Scripting 52

Scripting 52

Carestack

JULY 16, 2021

Market it through your campaigns, newsletters, and phone scripts. . Another way to make it easy for them to pay is by providing an online payment portal. Make sure that you inform your patient about your prepaid payment options. Appointment Reminders. Reminders are an effective way to reduce patient no-shows.

Teledentistry 246

Teledentistry Teledentistry Practice management Scripting 246

YapiApp

APRIL 7, 2022

Alongside the phone number, we insert a script for our team members to read to the patient, advising them of our digital office, including digital impressions, X-rays, text messages, and emails. Additionally, we can now send all required intake forms by collecting patient emails ahead of the appointment.

Dental software 52

Dental software Dental software Scripting Robotics 52

Delivering Wow

OCTOBER 26, 2020

And, if it helps, script out your video or use bullet points to help you get more comfortable. Speaking from your heart will be much easier for you than trying to force yourself into some hype-filled video. Talk to your future patients, just like your webcam is a patient in the chair.

Growing your dental practice 189

Growing your dental practice Dental marketing Scripting Marketing 189

My Social Practice

SEPTEMBER 24, 2020

Dental practice video marketing does not need to be professionally done or even scripted. Any kind of dental marketing video you do does not need to be professionally done or be ultra-scripted. It’s important to recognize that your patients, fans, and team members are your practice’s greatest marketing assets. Take A Practice Tour.

Dental marketing 98

Dental marketing Growing your dental practice Social media Marketing 98

My Social Practice

OCTOBER 21, 2020

Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!

Social media 114

Social media Dental marketing Marketing Growing your dental practice 114

My Social Practice

NOVEMBER 9, 2021

Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!

Dental marketing 97

Dental marketing Social media Marketing Growing your dental practice 97

Delivering Wow

OCTOBER 29, 2020

There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. Here are three steps to turning “nos” into “yesses” to get you moving in that direction. Start treatment plan presentations with a question. For example, you might say something like, “There’s something we can do to help prevent cavities.

Insurance 157

Insurance Scripting Dental practice management Practice management 157

Planet DDS

MAY 5, 2022

Even writing up a loose script for front desk staff to follow with key advantages of your DSO lined up can turn leads into loyal patients. Each receptionist’s goal should be to get patients scheduled for appointments. Hiring a phone training specialist to train front desk staff can produce significant results.

Cosmetic dentistry 71

Cosmetic dentistry Dental procedures Scripting Insurance 71

YapiApp

JUNE 14, 2022

Here's a sample script: "Great news. Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.

Dental hygienists 98

Dental hygienists Scripting Dental practice management Dental software 98

Planet DDS

APRIL 19, 2021

We have on demand training videos, tip sheets, and scripts that you can access at any time. Training new team members can be a big challenge, especially if you have high turnover. To help with this, Kleer provides training resources that will get your team quickly up to speed. They are never more than a chat, email, or phone call away.

Membership plans 52

Membership plans Scripting Social media Best practices 52

Dimensions of Dental Hygiene

APRIL 9, 2021

Following a call script, eight stimulated patients (four who were deaf and four who could hear) called 334 primary care and 111 dental care clinics in Idaho requesting a new patient visit. However, as noted, researchers found dental clinics were more likely to deny requests for an interpreter than primary care facilities.

Dental hygienists 98

Dental hygienists Dental implants Scripting 98

ASDA Blog

MARCH 1, 2021

Prepare a quick script/email template for when you call and email programs if you are nervous (just make sure to triple check what you wrote before sending; I accidentally spelled a program director’s name wrong in the rush to send emails).

Social media 92

Social media Scripting 92

YapiApp

JUNE 14, 2022

Here's a sample script: "Great news. Quick Solution Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.

Dental hygienists 52

Dental hygienists Scripting Dental practice management Practice management 52

My Social Practice

MAY 10, 2023

You can even make a flexible script for each team member to practice, like this Orthodontic practice group with more than 50,000 Google reviews began doing at the end of patient visits. If you’re not sure how to get started, download our complimentary Google review campaign materials.

Social media 52

Social media Marketing Scripting Digital marketing 52

Firegang

MAY 2, 2023

Reception was given a script and trained to absolutely ensure that the service provided was one that matched the online marketing message. Appointment blocks were reserved for new patients so that they could get in the door immediately without having to wait weeks to potentially see a dentist.

Cosmetic dentistry 52

Cosmetic dentistry Dental marketing Dental implants Marketing 52

Planet DDS

SEPTEMBER 29, 2021

From a practical standpoint, you could implement a practice management solution for your private practice to help team members be more effective or help them create a script to improve their production numbers. In your practice, do you offer your team members opportunities for professional development? Conclusion.

Practice management 78

Practice management Scripting Marketing 78

Coaches Corner

OCTOBER 9, 2020

This doesn’t mean a robotic script should be mindlessly vomited, but the same answer needs to be given. Dentist Mistake #3: Not being “calibrated.” ” When a patient asks a question to a doctor or team member, they MUST get the same response from everyone! How do you become calibrated? Practice, practice, practice!

Scripting 52

Scripting Robotics Insurance Marketing 52

Firegang

DECEMBER 18, 2020

Are Your Phone Calls Turning Into New Patients? From dental websites , to facebook ads for dentists , to search-engine optimization, every piece of your dental marketing delies on your dental front office training.

Dental insurance 105

Dental insurance Dental marketing Dental implants Insurance 105

Planet DDS

MAY 12, 2022

Hiring managers throughout the entire healthcare field have struggled to fill open positions for several years. The dental industry is no exception. The field has a long history of staffing shortages, which have been amplified by the global COVID-19 pandemic.

Dental hygienists 67

Dental hygienists Dental assistants Social media Practice management 67

My Social Practice

MAY 3, 2023

Webinar Transcript (00:00) okay hey there let’s go ahead and get started hey Penny hey Blake how you doing I’m doing well I’m excited about the webinar yeah me too um we want to welcome everybody we’re attending our um to our webinar tonight uh we see people are starting to join and so I’m sure over the next little bit (..)

Dental billing and coding 97

Dental billing and coding Dental implants Social media Dental marketing 97