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Why Customer Service and Patient Experience Matter

Dentistry Today

However, with the internet and the birth of social media and online reviews that are freely available, the reality of the patient’s experience is out there for all to see. Ignoring online requests and voicemails or waiting too long to respond will drive potential new patients to another practice simply because they respond.

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Using Online Scheduling in Your Dental Practice Marketing [Guest Contributor]

Med Rank Interactive

This is very different from requesting an appointment. All our consultants said ‘what are you doing? Request forms wouldn’t cut it; I wanted something that worked just like booking a flight or ordering a pizza. You can add a link on your web page, on social media, and by text to patients. This won’t work.’

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The Best Way to Ask Patients for Reviews (and Get Them to Do It)

YapiApp

This includes capturing compelling video testimonials that can be used for both social media and on-site marketing. For those moments when your patient is in the office and is fresh from a positive experience, consider a simple verbal request to start the process. Offer simple feedback forms and online surveys.

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5 Ways Smart Dentists Avoid HIPAA Violations on Social Media

My Social Practice

Sharing authentic, engaging social media content that features patients while staying 100% HIPAA-compliant isn’t as complicated as you may think. HIPAA doesn’t have to be a stumbling block for your dental practice on social media. HIPAA Guidelines for Dental Professionals on Social Media.

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Expert tips and templates for HIPAA forms for dental office

YapiApp

We focus on the specifics of transitioning to digital forms, patient privacy, and staff training. These identifiers could be anything that makes health information individually identifiable, from names and social security numbers to more modern identifiers like social media aliases or details about an emotional support animal​​​​.

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28 Brilliant Dental Marketing Social Media Ideas For 2023!

My Social Practice

28 Easy Dental Marketing Social Media Ideas The hardest part of dental marketing on social media is the same as the hardest part of everything else: getting started. Most of all, work with your social media director to set concrete goals and a content calendar.

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Prime Example Of Effective Dental Social Media Advertising From Contemporary Dentistry

My Social Practice

Prime Example Of Effective Dental Social Media Advertising From Contemporary Dentistry. Becoming a true social practice requires a change in your team’s mindset. Some dental practices think that dental social media advertising is about selling, but it’s not. Responses edited for length and clarity.).