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Creative Ways DSOs Are Solving The Revenue Cycle Management (RCM) Challenge

Planet DDS

Here are some of the innovative ways practices are using software solutions like Denticon to improve the RCM process: Eligibility Verification: Denticon’s integrated workflow with DentalXChange, a dental insurance clearinghouse that transmits EDI (electronic data interchange) transactions including eligibility and claim remittance information.

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7 Ways to Increase Dental Office Productivity

Off the Cusp

Do you practice how to respond to questions about dental insurance or billing? How would you grade the team’s phone etiquette? Are you using “tell me” statements to draw patients out of their shells? Are you staying on the phone with a new patient for the right amount of time? Step 2: Assess your current phone system.