American Dental Association Cybersecurity Incident Update

Here is the latest communication from the ADA regarding the cyber security incident that occurred about 10 days ago.  My biggest piece of advice here is that if your ADA login password was used for anything else, change those NOW.  This may turn out to be a bigger problem than it appears currently.
  Needless to say, if and when I find out more, it will be available here... 

Dear Colleagues:

By now, you’re likely aware of the cybersecurity incident that impacted the American Dental Association last week. It has been a very challenging few days for our community, especially for those of you who have needed to access our online services and resources. I want to assure you that the ADA’s IT personnel, with additional guidance from third-party cybersecurity specialists, have been working tirelessly to restore our systems safely. We are making progress, and I thank you for your patience and understanding.

As valued members, your questions and concerns are important to us. It is also important that we provide timely and accurate updates as the situation evolves. However, because the incident is under an active investigation, we are limited in the information we can share at this time. Know that we hear you, and we will provide answers as we are able in the near future.

There is reasonable expectation that our system’s information is intact, but our investigation continues. In the meantime, if you’re looking for information on protecting your own computer systems, the Cybersecurity and Infrastructure Agency (CISA.gov) offers tips and resources.

As a precautionary measure, the ADA is reviewing service providers that can offer privacy protection and credit monitoring support for members. We will share more information as soon as it is available. In the meantime, please remain vigilant and know that the ADA will never contact you for your username and password information.

If there’s one thing I can say for certain, it’s that our ADA community is resilient. We have navigated the difficulties of a pandemic together, and I know that we will make it through the current situation as well.

If you have any questions, please send them to us at questionsada@gmail.com.  


Sincerely,

Cesar R. Sabates, D.D.S.

President, American Dental Association