The Hard Conversations Around Accountability: (Spoiler) They Do NOT Have to be as Hard as You Think!
Dental Peers
MARCH 4, 2024
One of the hardest aspects of being the CEO of your practice is holding your team accountable when their performance is not measuring up. Let’s face it, most dentists try to be people pleasers. They want their patients to be happy. They want their team to be happy. Conversations about poor performance can be hard. They can be very emotional and lead to one thing we never like to see in a dental office – unhappy faces!
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