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Why Customer Service Still Counts

Dentistry Today

Online does not demand as much customer service, although sites that have it typically flourish. However, dentistry, at least for the most part, still cannot be done online, and that is why customer service still matters. It isn’t very difficult to identify the items that patients perceive as good customer service.

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Why Customer Service and Patient Experience Matter

Dentistry Today

“My Practice Has a Reputation for Good Service.” I get excited when a dentist tells me that they roll out the red carpet for their patients—creating the best experience possible, listening to them, and generally providing exceptional customer service—and the patient reviews echo this. Are You Sure About That?

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GuidedSMILE and Absolute Dental Services Announce a Guided Surgery Licensing Agreement

Dentistry Today

GuidedSMILE LLC, dedicated to marketing the CHROME GuidedSMILE full arch surgical system, and Absolute Dental Services, Inc., This agreement grants Absolute Dental Services the right to integrate the intellectual property portfolio of CHROME GuidedSMILE into their NavaGation Synergy Guided Workflow solution.

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Peak Dental Selects Pearl as Exclusive Dental AI Service Provider

Dentistry Today

Pearl , the global leader in dental AI solutions, and Peak Dental Services , a top dental service organization (DSO), today announced that Pearl has been selected as Peak’s exclusive dental artificial intelligence (AI) provider. Peak, CEO of Peak Dental Services. “As

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Mary Beth Kirkpatrick Honored with Prestigious AAO Service Award

Dentistry Today

The merger formed Impact360, an unparalleled multi-service firm of consulting, implementation, technology solutions, and support services for orthodontic practices. The American Association of Orthodontists Service Awards Presentation will be held on Friday, May 3rd, 2024, at 6:15 PM at the Ernest N.

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Pacific Dental Services Celebrates Dental Assistants Recognition Week

Dentistry Today

Pacific Dental Services (PDS), one of the nation’s leading dental and medical support organizations, is joining the American Dental Assistants Association (ADAA) in celebrating the annual Dental Assistants Recognition Week, taking place March 3 to 9, 2024. Thorne IV, founder and CEO of Pacific Dental Services.

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Pacific Dental Services Marks 40th International Service Trip

Dentistry Today

Pacific Dental Services (PDS), one of the nation’s foremost dental and medical support organizations, reached a significant milestone in July 2023, successfully completing its 40th international service trip aimed at delivering essential dental care to patients in need. Thorne IV , founder and CEO of Pacific Dental Services.